Due to the fine quality of our fabrics, household linen must be washed before it is used. Sort your household linen by fibre (cotton, linen, silk, wool) colour (whites, light colours, dark colours) and type of item (sheets, towels, tablecloths). Do not include items made of synthetic fibres. Also, do not include garments with components that could damage fabrics (zippers, hooks, metal, parts). Make sure the items are unfolded when loading the machine. Begin with a pre-soak in cold water and a little detergent. For bed linens, wash in cold water with mild, liquid biodegradable detergent. For bath items, machine wash on medium setting. Please view product specific care instructions on the product information page online and review the information on the product label.
Delicate items with lace and embroidery should be enclosed in a large, thin mesh bag. Pillowcases and duvet covers should be washed inside out to protect the lace. When the wash cycle is completed, remove the laundry immediately and shake it to minimize wrinkles.
Use maximum temperatures only on the hardest-to-clean articles.
Whites 120/140 F, Colours 85/105 F, Delicate Fabrics cold water/85 F cold final rise, pre-soaking.
Use a mild liquid biodegradable detergent without added bleach or whiteners. Avoid powdered detergent or detergents containing akalis and make sure the detergent is fully dissolved before the water touches the fabric. The amount of detergent depends on how soiled the laundry is and on the hardness of the water. Use a smaller amount than specified on the package because such instructions usually over-estimate the required amount.
When machine drying, never dry at high temperatures. If your dryer is adjustable, use the medium fan and spin speed. For bed linens it is important to remove from dryer before completely dry, gently fold then iron. For line drying open each item and shake before hanging. Do not place coloured articles in direct sunlight, the sun makes whites seem shinier, but extended exposure may cause yellowing. Do not hang wool and delicate items vertically. Do not dry longer than necessary.
Use a steam iron on a warm/hot setting for cotton; use a hot setting for linen and a water spritzer if needed. For embroidered linens, iron them on the reverse side and while damp for best results. Avoid using spray starch and choose the proper temperature, as indicated by the symbols on the care label: medium/high for cotton and linen, low for silk and wool. To protect the softness and absorbency of towels, do not iron.
Luxury fibres, such as silk, wool and cashmere, are best professionally cleaned. To avoid excessive shrinkage on top-of-the-bed pieces, such as light quilts, bedspreads, and blankets, dry cleaning is recommended. Be sure to use professional dry cleaners who have experience with luxury linens and natural fibres.