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Shipping Costs & Delivery Times

We are happy to offer Free Standard Shipping on orders over €150. For orders under €150 see shipping costs below. Orders may ship in multiple packages.

Most orders will ship out within a business day of ordering (we do not ship Saturdays, Sundays or holidays), however some orders might take up to 48 hours to process. 

Carriers:

 

We ship orders to nearly all countries worldwide.

1. EUROPE

Shipping costs:

- Orders over € 150 Standard Shipping: FREE!
- Orders under € 150 Standard Shipping: € 5,95
- Express Shipping via FEDEX: additional € 14,95

Estimated Delivery Time:

- Standard Shipping:  4 - 6 business days
- Express: 1 - 3 busine
ss days


2. NORTH AMERICA

Shipping costs:

- Orders over € 150 Standard Shipping:  FREE!
- Orders under € 150 Standard Shipping: € 12,95
- Express Shipping via FEDEX: additional € 16,95 

Estimated Delivery Time:

- Standard Shipping:  5 - 10 business days
- Express: 2 - 3 business days

Please note: Orders including pottery are packed and shipped as fragile packages and therefore may take longer. In case this applies to your order, we will contact you.

2. SOUTH AMERICA

Shipping costs:

- Orders over € 150 Standard Shipping:  FREE!
- Orders under € 150 Standard Shipping: € 16,95

Estimated Delivery Time:

- Standard Shipping:  5 - 10 business days

For Express Shipping please contact our customer-service

Please note: Orders including pottery are packed and shipped as fragile packages and therefore may take longer. In case this applies to your order, we will contact you.


3. MENA, ASIA, AUSTRALIA

Shipping costs:

- Orders over € 150 Standard Shipping:  FREE!
- Orders under € 150 Standard Shipping: € 14,95
- Express Shipping via FEDEX: additional € 19,95 

Estimated Delivery Time:

- Standard Shipping:  5 - 14 business days
- Express: 2 - 4 business days

Please note: Orders including pottery are packed and shipped as fragile packages and therefore may take longer. In case this applies to your order, we will contact you.

 

For other destinations please contact our customer service.  

by Email

Please send an email to  customer-service@malaika-store.com or complete our online form providing us with as much information as you can and our Customer Service Team will respond to your email as quickly as possible.

by Phone

If your request is urgent please call us on +49 (0)30 - 80 49 90 42
Operating Hours: Monday-Friday 9:00 am – 5:00 pm (CET)
Languages: English, German, French

We will share your telephone number and email address with our shipping partner who may contact you to arrange a delivery time.

Willkommen bei Malaika

Unser Online Shop und die Bestellabwicklung sind derzeit nur in englischer Sprache verfügbar.

Unser Kundenservice ist selbstverständlich auch in deutscher Sprache für Sie da. Rufen Sie uns einfach an unter 030 80 49 90 42 oder schreiben Sie uns unter customer-service@malaika-store.com.

Verstanden
Willkommen bei Malaika

Unser Online Shop und die Bestellabwicklung sind derzeit nur in englischer Sprache verfügbar.

Unser Kundenservice ist selbstverständlich auch in deutscher Sprache für Sie da. Rufen Sie uns einfach an unter 030 80 49 90 42 oder schreiben Sie uns unter customer-service@malaika-store.com.

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Besuchen Sie uns

in unserem

SHOWROOM & STORE

in der Hubertusbader Str. 24 - Berlin Grunewald

Geöffnet jeden Donnerstag zwischen 16:00 und 20:00 Uhr
und nach Vereinbarung (Tel. 030 - 80 49 90 42)